Please refer to the following payment methods, guidelines and cancellation policy before making a reservation. Please note that we accept payments online as well as offline. All reservations made directly with us are subject to the cancellation policy mentioned here.
Pay by cash, card
or bank transfer
We confirm reservations
upon receiving the
full payment up front
You cancel > 30 days before check in
You cancel <= 30 days before check in**
*We refund 100% of what we receive in INR in a maximum of 2 weeks, minus any transaction fees that the payment gateway may levy. However, if your reservation has been cancelled or not honoured due to Force Majeure, we may take upto 2 months to complete your refund.
**Your booking is non-refundable if the reservation date partly or wholly coincides with Puja Holidays (in West Bengal), Diwali or 23 Dec - 1 Jan.
Force Majeure does not apply to non-overnight guests.