booking policies

Please refer to the following payment methods, guidelines and cancellation policy before making a reservation. Please note that we accept payments online as well as offline. All reservations made directly with us are subject to the cancellation policy mentioned here.

Payment Methods

Easy!

Pay by cash, card

or bank transfer

100%

We confirm reservations

upon receiving the

full payment up front

Cancellation Policy

You cancel > 30 days before check in

Payment refunded!*

You cancel <= 30 days before check in**

No refund

Note:

  1. *We refund 100% of what we receive in INR in a maximum of 2 weeks, minus any transaction fees that the payment gateway may levy. However, if your reservation has been cancelled or not honoured due to Force Majeure, we may take upto 2 months to complete your refund.

  2. **Your booking is non-refundable if the reservation date partly or wholly coincides with Puja Holidays (in West Bengal), Diwali or 23 Dec - 1 Jan.

  3. Force Majeure does not apply to non-overnight guests.